Asia Pacific (APAC) Communication Platform as a Service (CPaaS) Market- A story of rapid Development

The Asia Pacific (APAC) Communication Platform as a Service (CPaaS) Market is projected to grow at a 33.39% CAGR during the forecast period, i.e., 2022-27. Asia Pacific region is ranked among the global front runner in digitalization in 2022. The consumer proximity towards the adoption of digital solutions in the countries like China, India, etc., in the Asia Pacific region is comparatively higher than in the other parts of the globe. During 2017-20, the governments in the region stressed upon integration of technology across industries to ensure every citizen of respective countries benefits from the government programs. As a result, the sectors such as healthcare, banking, financial services, telecom, education, etc., witnessed robust growth in the adoption of digital platforms. In addition, the tech providers supporting the digital initiatives partnered with several organizations operating in the CPaaS market to ensure customer satisfaction & improved customer experience.