Agility is the new currency in telecom—and legacy BSS systems simply don’t cut it. Telecom providers must modernize BSS to keep up with market demands, launch services faster, and provide seamless experiences. Modern platforms support dynamic product configurations, instant updates, and personalized engagement. They enable real-time data processing, crucial for things like usage-based billing and predictive support. Legacy systems, by contrast, are rigid and expensive to maintain. Transitioning to cloud-native, modular BSS unlocks innovation and enhances flexibility. It also improves customer retention through better insights and automation. Agile operations start with a powerful, modern BSS foundation. Without it, telecoms risk falling behind in a rapidly evolving digital ecosystem.